Business Operation Trainings

German Centre Taicang Academy offers the following business operation trainings.

Date: online on demand
Time: Permanent Access. Participant will receive an access code to join the online training at anytime.
Language: English or Chinese
Price: 800 RMB per person, special rate for larger groups or companies on demand
Duration: several hours according to learning speed

Course introduction

To reach worldwide climate goals, circular economy is of crucial importance because it offers a holistic approach to sustainability, addressing environmental, economic and social challenges while promoting a more efficient and responsible use of resources. By adopting circular economy principles, societies can move towards a more sustainable and regenerative future.

Many assume that the circular economy is just a trend that doesn’t pay off. That it is mainly about recycling and eliminating plastic. That the circular economy won’t work because it requires a change in consumer behavior and that won’t happen because people won’t change their behavior!

But this is not true! The circular economy is about: reusability, reparability, recycling, sustainability, climate protection, resources, material cycles, product design, innovation and durability.

In the PLAYBOOK – Basic Sustainability and Circular Economy Online Training – Module 1  you will learn all about the basics of the circular economy, how it is defined and what drives it. You will also get to know the most important principles of the circular economy and thus gain a basic knowledge of the topic.

This online training is based on the circular economy PLAYBOOK by our partner Thinking Circular®, a consultancy and think tank, situated in Germany and founded by Eveline Lemke. As former Minister of State o.d., Rhineland-Palatinate, former president of the International University Karlshochschule for Economics and Management, as well as trained and experienced merchant in Wholesale and Foreign Trade for steel, plastics and recycles, her experience as a systems thinker in politics, science and economic practices enables her to support others on their way into the circular economy.

The PLAYBOOK includes the European standards and is adapted to the Chinese Market and legislations.

Target audience

Everyone who is involved in sustainability.

Objective

At the end of this session, participants will:

  • Understand principles of circular economy.
  • Gain the knowledge to start a green transformation.
  • Contribute to the change of their company.
  • Achieve consciousness of the importance of changing their own behavior and developing new ideas.

Training content

Lection 1: Introduction
Starting this course you will learn about the definition of circular economy. Common myths about circular economy will be exposed and replaced by facts.

Lection 2: Circular economy principles
What are the main principles of circular economy? In this lection you will get an overview of the nine main principles.

Lection 3: Success factors
What makes an economic circular system successful? You will learn about diversity, drivers and triggers and desing4CE. A best practice example is given to understanding the success factors more deeply.

Lection 4: Knowledge gaps
This section is all about giving you a deep knowledge to understand the need for changing to a circular economy.

Lection 5: Barriers in circular economy
Of course, there will be barriers. You will learn how to identify and overcome these barriers.

Lection 6: Quiz
The quiz consists of a total of eight questions. After passing the quiz, you will receive a certificate. However, the questions also deepen your knowledge and repeat the content you have learned.

Online Learning

The PLAYBOOK – Basic Sustainability and circular economy Online Training Module 1 is an interactive online learning platform that offers you many advantages:

1. Flexibility & accessibility
The PLAYBOOK offers you the opportunity to learn when and where it suits you best. Before, during or after working hours – you can work on the learning content according to your own schedule and integrate it flexibly into your daily routine.

You can access the learning content from anywhere. All you need is internet access.

2. Self-directed learning
With the PLAYBOOK you can learn at your own pace. The learning material can be repeated as often as you like, and you can focus on the areas that are most important to you.

3. Interactive learning methods
The PLAYBOOK uses interactive learning methods to make learning more interesting and effective. Videos, podcasts, interactive exercises and quizzes add variety to the learning process and increase learning success.

4. Certificate
Sinolog will issue you with a certificate of participation in the respective course programme upon successful completion.

About Sinolog

Sinolog was founded 1999 in Munich, Germany. The main purpose is to promote business cooperation between Europe and China, crossing cultural differences and achieving win-win situations. The main industries served are automotive, construction and aerospace. Our partners are Chinese and European companies, research institutes, associations and government agencies.

Our goal and belief is to work together to promote sustainable business development, technology exchange and cooperation between China and Europe.

We offer trainings and workshops both in English and Chinese, organize events and connect companies and experts.

Date: Inhouse Training on demand
Language: English
Duration: Three consecutive months including 12 offline classes (one class per week; duration: 2 hours) and daily Online Pronunciation Practice (duration: 5 minutes)
Contact: For registration, details and an individual offer, please contact us at info@gctaicang.com

Course introduction

Working in an international company often means communicating in English on a daily basis. Thus, speaking English clearly and with confidence matters to every employee or manager. However, communicating in English constitutes a challenge for many employees and the lack of English proficiency can make daily business tasks difficult to accomplish.

To strengthen the English communication skills of your employees, this training aims to improve the English pronunciation ability of the attendees and to promote their oral Business English and presentation skills.

The 12 weeks English Improvement Program includes both daily online exercises and 12 weekly offline classes. It features many useful learning materials and is led by a professional native-speaker coach with deep language expertise and training experiences. This training will help the attendees to learn useful language for everyday work communication and will strengthen their interaction and exchange with international colleagues or superiors.

Traing content

For further details regarding the contents please refer to the attachment.

Target audience

Any employee or business manager who wants to improve his or her English pronunciation skills and English communication proficiency.

Training structure

  • Phase 1 – American English Pronunciation
  • Phase 2 – Pronunciation Reinforcement – Oral Business English Course
  • Phase 3 – English Presentation Practice and Evaluation
  • Online Daily Pronunciation Practice

Trainer

Paul – from USA, with language ability in fluent Chinese and German. Paul provides training in promotional, influencing, business English, speech and communication skills for enterprises, professionals. As an entrepreneur and event organizer, Paul has implemented 10-years of experience in improvisation to mobilize, synergize, and lead new projects to completion.

Date: Friday, 15 November 2024
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 1,500 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

Business English communication skills is essential for getting ahead at work. It not only provides a competitive advantage but also fosters strong connections with both clients and colleagues. Moreover, effective communication can help your company save on costs and promote collaboration. This course is not a typical language course. It’s a dynamic, hands-on experience tailored for professionals who need to communicate in English at work or aspire to enhance their business English proficiency. Our focus goes beyond language alone – we dive into practical workplace scenarios, interpreting essential business English skills and engaging participants in real-world exercises, which helps participants communicate more confidently, clearly, and effectively in various business settings.

Target audience

Professionals who need to use English at work or want to improve their business English.

Training objective

Through this course, participants will be able to:

  • Master essentials of cross-cultural communication
  • Master oral communication techniques in English
  • Master Email writing techniques in English
  • Master communication techniques in common business scenarios
  • Achieve visible on-the-spot improvement

Training Content

  • Expression Principles of Business English  
    • Use simple and precise words
    • Be concise and to the point
    • Be tactful and polite
    • Student exercise: exercises for the above expression principles
  • Email Writing Techniques in English
    • Common frameworks of email writing in English
    • 6C principles of email writing in English
    • Tips for email writing in English
    • Assignment: complete a real business email in English
  • Oral Expression Techniques in English
    • Boost self-confidence
    • Convey clear information
    • Avoid translation thinking
    • Make use of non-verbal information
    • Student exercise: oral practice based on a specific topic
  • Communication Techniques in Common Work Scenarios
    • Formal scenario: work reporting
    • Informal scenario: small talk
    • Student exercise: communication practice for each of the above scenarios
  • Essentials of Cross-Cultural Communication
    • 5 aspects of cross-cultural differences
    • 4 key points of cross-cultural business communication

Review and Summary

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 22 November 2024 or
Thursday, 16 January 2025
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

Lean Six Sigma is a classic and powerful methodology that helps organizations improve their product quality and process efficiency. It provides a structured roadmap and useful tools for effective problem-solving. Lean Six Sigma Certification is thus one of the most popular certifications at workplace. This training includes:

  • Introduction to the basics of Lean Six Sigma
  • The fundamental logic of Six Sigma DMAIC methodology and the tools in each phase that is required at yellow belt level
  • A real case problem-solving group exercise throughout the training

After full participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.

Target audience

Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.

Training objective

At the end of this session, participants will gain:

  • Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset
  • Skillset upgrade: participants will understand the Lean Six Sigma methodology and its tools
  • Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work
  • Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt

Training content

  • Introduction to Lean Six Sigma
    In this section, you will learn about the background and basics about Lean Six Sigma
  • DMAIC – Define phase
    In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.
  • DMAIC – Measure phase
    In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.
  • DMAIC – Analyze phase
    In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and “5 why” and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.
  • DMAIC – Improve phase
    In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.
  • DMAIC – Control phase
    In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: 4 & 5 December 2024
Time: 9:00 am – 5:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 5,000 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 16

Course introduction

In competitive markets, corporates often face the dilemma between excessive concessions and profits maintenance. Many corporates often make excessive concessions and end up unable to maintain profits. Win-win negotiation focus on the negotiation key factors and reasonably position the value of products and services, helping corporates maintain profits without excessive concessions, and ultimately achieve a win-win situation. This course is designed based on real negotiation scenarios, aims to help participants master win-win negotiation skills and strategies, help participants negotiate more efficiently and confidently.

Target audience

Front-line sales personnel and sales management personnel.

Training objective

Through this course, participants will be able to:

  • Master essentials of negotiation
  • Master 3 different negotiation styles and skills
  • Master win-win negotiation strategies
  • Negotiate more efficiently and confidently

Training Content

  • Essentials of negotiation
    • Negotiation reasons
    • Two negotiator motivations
    • Negotiator’s understanding of “winning”
    • Basic points of negotiation
    • Three types of negotiation
  • Preparation before negotiation
    • BATAN: set goals
    • Customer persona analysis
    • Understand customer’s buying strategies
    • Concession strategies
    • Prepare a checklist
  • Competitive Negotiation
    • Features of competitive negotiation
    • Six core principles of negotiation
    • Two actions beneficial to yourself
    • Negotiation techniques and coping strategies
  • Cooperative Negotiation
    • Features of cooperative negotiation
    • Conversion of sales to negotiation
    • Five key behaviors
    • Usage of three negotiation conditions
    • Seven steps to discover other negotiation conditions
  • Creative Negotiation
    • Features of creative negotiation
    • Customer’s requirements and needs
    • Analysis of customer’s job and personal needs
    • Three negotiation terms with exchange value
    • Three steps of creative negotiation
  • Summary: Application and Practice Forms (replicable, implementable, executable negotiation behavior, repeated practice and use in the course)
    • Supporting forms
    • Negotiation forms
    • Ten key behaviors to cope with negotiation stress

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 17 January 2025
Time: 2:00 pm – 4:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 600 RMB per person  (the participation fee includes coffee break)

Course Introduction

This training is aiming to help companies with foreign employees understand the expatriate entry process and matters requesting attention in each step, aiming to help participants in the process of arranging foreign employees to complete the work more clearly and efficiently. It not only includes the specific requirements for the application of a certain certificate, but also covers the whole entry and onboard process for expatriate employees and cross-cultural integration after entry, including but not limited to:

  • Oversea Expatriate Onboard Process introduction and time management
  • Visa related documents and China government contacts
  • Government related website introduction
  • Target city orientation
  • HR’s role and main task

Target audience

International HR and foreign affairs specialists in multinational companies.

Training objective

At the end of this session, participants will:

  • understand the whole process for expatriate onboard process
  • master the information of the corresponding government related contacts
  • accurately estimate the process lead time when hiring from overseas
  • complete the expatriate’s business travel an onboard process work independently

Training content

  • Interpretation of the latest visa policy under the Hague Convention
  • Oversea Expatriate Onboard Process introduction and time management
    Overview of the expatriate entry process and overall time planning from selection of an overseas candidate to the final onboard to the company.
  • Oversea support: visa preparation
    Detailed interpretation of the documents & materials required for overseas preparation, according to the notice of work permit required by the Notification letter for China.
  • Domestic support: work permit & resident permit
    Detailed interpretation of the documents & materials required from landing to successful application after the new hired employee’s entry.
  • China government main contact windows introduction
    In the whole process, in addition to the internal process and contact, external contact is also crucial. In this session, the contact information of various government departments and which departments to contact at what time node will be shared.
  • Government related website introduction
    Small to medium-sized foreign companies that do not use visa agents need internal staff to complete applications on a government portal. In this session, we will familiarize you with the government portal interface and procedures for visa application.
  • Target city orientation
    Cross-cultural communication and city recognition after the entry of foreign employees affect the stability of employees to a certain extent. In this session, we will introduce the local customs of the corresponding city from the perspective of helping foreign employees build links.
  • HR role and main tasks

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 21 February 2025
Time: 9:00 am –  5:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB (the participation fee includes lunch and coffee break)

Course Introduction

VUCA stands for Volatility, Uncertainty, Complexity, and Ambiguity, which perfectly described our current working environment. The pressure from the environment makes communication more urgent and frequent, but the anxiety from the environment also makes it less efficient, sometimes even ineffective. Research shows that a team of 100 ppl spends an average of 17.5 hours per week clarifying misunderstandings from ineffective communication. Ineffective communication increases cost and affects business results. Effective communication is no longer just a “nice to have” soft skill, but a “must-have” for high performance teams. This course is designed for professionals at demanding working environment. It aims to build a solid communication foundation, overcome common communication challenges, ensure task delivery, and drive workplace success. It’s not about theory, instead, it focusses on visible improvement through hands-on and practical tools.

Target audience

Professionals who need intensive communication at demanding working environment, such as project managers, event coordinators, executive assistants, salespeople, HR, etc.

Training objective

Through this course, participants will be able to:

  • Build a solid base for effective communication under VUCA
  • Master the basic principles of communication in the workplace
  • Break through six typical challenges faced at workplace
  • Achieve visible on-the-spot improvement

Training content

Part One: Establish Communication Foundation

  • Warm-up exercise: “What do you see?””
  • Common pain points about communication at workplace today
  • The foundation for effective communication
    • Accurate expression
    • Active listening
  • Key communication principles @workplace
    • Stick to facts and keep it rational
    • The“Role-playing” trick at work

Part Two: Breakthrough @ Six Communication Challenges

  • Communication between technical and non-technical people
    • Transform the communication mindset: from “I am the expert” to “help you understand”, from “you’re talking non-sense” to “I need to understand”
    • Master expression techniques: Pyramid principle and MECE principles
    • Use aids: diagrams, examples, tangible objects, etc
    • Exercise 1: Communication between technical and non-technical people
  • Communication with people with different personality
    • Understanding how personality influences communication style
    • Effective methods for communicating with people with different personalities
    • Exercise 2: MBTI Test and sharing within group
  • Upwards communication
    • Breaking the“inner demons” of upward communication: inferiority and narcissism
    • General guidelines for upward communication
    • Common upwards communication scenarios and coping technics
    • Exercise 3: upward communication
  • Un-scheduled urgent communication
    • Off-line: arrange smart “elevator speech”
    • On-line: make response easier on WeChat
    • Exercise 4: Un-scheduled urgent communication
  • Persuasive communication to deal with resistance
    • Get to Know the person you want to persuade
    • Analyze the reasons behind the resistance
    • Find incentives for changes
    • Exercise 5: persuasive communication
  • Cross-cultural communication
    • Language barriers: simplification of complex expressions
    • Sensitive topics: follow the two-way requirements for the topic proposer and the topic recipient
    • Cultural differences: identify the underlying reasons behind cultural differences from four dimensions
    • Exercise 6: draw a “cultural map”

Review and Summary

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: 5-7 March
26-28 March
17-18 April
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: Standard: 20,800 RMB
Early-bird: 18,720 RMB (until 25 January, 2025)
Group: 16,640 RMB (2 people and above)
(the participation fee includes lunch and coffee break)

Course introduction

Does your company often run into similar problems that recure frequently? Are your employees so occupied with firefighting that more important topics has been neglected? Do you want to solve problems more efficiently? Lean Six Sigma DMAIC is such an efficient problem-solving methodology. It provides a structured path of “Define, Measure, Analyze, Improve, Control” and practical tools in each phase to achieve product quality improvement, process efficiency optimization, and operation cost reduction. Therefore, Lean Six Sigma has been well applied in almost all industries and the related certification has become one of the most popular certifications at workplace. Lean Six Sigma professionals are rated as four different belt levels, which from bottom up are yellow belt, green belt, black belt and master black belt. A black belt is expected to master the methodology and all tools in each phase, to lead Six Sigma projects to solve complex problems with significant benefit, and to train, coach and certify YB and GB. This black belt training includes:

  • The background and fundamental logic of Six Sigma DMAIC methodology
  • The tools in each DMAIC phase that is required at black belt level
  • Deep dive in statistical analysis tools (hypothesis test, ANOVA, regression, DOE, etc.)
  • Complete knowledge about MSA & SPC
  • Soft skills required for leading DMAIC black belt projects
  • Basic knowledge about DFSS
  • A simulated problem-solving group exercise throughout the training
  • Real project case study

After fully participation, passing the final exam, and passing project evaluation, participants will receive a Lean Six Sigma Green Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.

Target audience

Quality management and/or continuous improvement experts in the organization, as well as middle-level to senior managers interested in Lean Six Sigma. Functions are not required, preferably production, quality, logistics, SCM, finance, HR, customer service, etc. It’s helpful for participants to have green belt or equivalent knowledge but it’s NOT mandatory.

Training objective

At the end of this session, participants will gain:

  • Mindset change: participants will have a systematic, scientific and logical problem-solving mindset
  • Skillset upgrade: participants will be proficient with Lean Six Sigma methodology and its tools, especially the systematic statistical analysis tools
  • Problem-solving: participants will be able to apply the methodology and tools to solve the pain point problems for the organization
  • Direct project benefit: the company will obtain significant quantifiable benefits from participants’ projects
  • Certification: qualified participants will receive a Lean Six Sigma Black Belt certification issued by ASQ certified Master Black Belt

Training content


About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 9 May
Time: 1:30 pm – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 1,500 RMB (the participation fee includes lunch and coffee break)

Course introduction

Facing the increasingly severe environmental challenges and social responsibility requirements, ESG is not only the key for enterprises to achieve sustainable development but also an important cornerstone for enterprises to win the trust of investors, consumers, and the public. Therefore, how to grasp the concept of ESG and integrate it into corporate strategy and daily operations has become an important topic for enterprises to enhance their competitiveness. This course aims to enhance participants’ ESG knowledge and sustainable business mindset, improve their ability to apply ESG, and thus promote the sustainable development of corporates.

Target audience

Management staff, key personnel in all department, anyone interested in ESG.

Training objective

Through this course, participants will be able to:

  • Understand the theoretical foundations of global challenges and ESG
  • Understand the relationship between Sustainable Development Goals (SDGs) and ESG
  • Master the ESG management system and value creation models
  • Master practical methods and tools for implementing ESG
  • Develop new sustainable business thinking and enhance sustainable business leadership

Training content

  • Introduction and Background
    • The common challenges of humanity: environment, climate, population, resources
    • The importance of sustainable development
    • The concept and components of ESG
  • Carbon Peaking and Carbon Neutrality
    • The background of the dual-carbon strategy
    • Current status and policies of carbon emissions in China
    • Main pathways to achieving carbon neutrality
  • Carbon Assets and Carbon Trading
    • The formation and development of carbon markets
    • Carbon trading policies and practices
  • Corporate Development and ESG
    • Sustainable business thinking and strategy

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 13 June
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 3,000 RMB (the participation fee includes lunch and coffee break)

Course introduction

In workplaces today, decision-making happens every minute. However, decisions are often based on experience, intuition, and even panic reactions under pressure. Whether they are correct or not is simply a matter of luck. Digitization makes it easier to obtain data, but we often struggle to draw valid conclusions when faced with massive amounts of data. This course is designed to overcome the above dilemmas. It helps students build a data analysis empowered decision-making mindset. The course is systematic and practical:

  • Systematic: organically insert data analysis tools into a clear overall framework of decision-making. Students will master a systematic approach rather than discrete tools.
  • Practical: With a work-related simulation game embedded, students could actively practice the tools. Not only to learn the “what” and “why”, but also master the ” how” and achieve visible results onsite.

Target audience

Professionals in all industries and positions who are in need of data analysis and decision-making.

Training objective

At the end of this session, participants will gain:

  • Mindset change: break the fixed pattern and establish a systematic decision-making mindset based on data analysis
  • Skillset upgrade: master data analysis tools such as hypothesis test, correlation, regression, etc.
  • Problem-solving: solve a real business problem at the training trough a consistent case study, using what has been learnt

Training content

Part One: Establish the Mindset

  • Interaction Case 1: Scientific decision-making mindset
  • Interaction Case 2: Correct data-driven mindset
  • Reflection: How to build a data analysis empowered decision-making mindset

Part Two: Master the Method

  • A simulation case study (initial status)
  • Step 1: Understand the problem itself
    • Establish problem indicators
      • SMART principles
    • Clarify the essence of the problem
      • From “Voice of the Customer” to “Critical Quality Characteristics”
    • Exercise 1: practice phase 1 tools in the simulation case
  • Step 2: Assess the Current State
    • Scientific data collection
      • Data collection approach
      • Reliability of data collection
      • Statistical sampling basics
      • Sampling strategy
    • Effective data presentation
    • Key statistics
    • Key performance indicators
    • Visualization
    • Exercise 2: practice phase 2 tools in the simulation case
  • Step 3: Find out the root causes through data analysis
    • Data analysis basics
    • Hypothesis test
    • Correlation
    • Regression
    • Exercise 3: data analysis practice with the simulation case data (using Excel)
  • Step 4: Make scientific decision
    • Identify potential options
    • Select best solutions
    • Exercise 4: solution selection exercise use real-life case
  • Summary and recap

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 11 July
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 1,500 RMB (the participation fee includes lunch and coffee break)

Course introduction

Business English communication skills is essential for getting ahead at work. It not only provides a competitive advantage but also fosters strong connections with both clients and colleagues. Moreover, effective communication can help your company save on costs and promote collaboration. This course is not a typical language course. It’s a dynamic, hands-on experience tailored for professionals who need to communicate in English at work or aspire to enhance their business English proficiency. Our focus goes beyond language alone – we dive into practical workplace scenarios, interpreting essential business English skills and engaging participants in real-world exercises, which helps participants communicate more confidently, clearly, and effectively in various business settings.

Target audience

Professionals who need to use English at work or want to improve their English skills.

Training objective

Through this course, participants will be able to:

  • Master Oral expression techniques in English
  • Master Email writing techniques in English
  • Master communication techniques in common workplace scenarios
  • Achieve visible on-the-spot improvement

Training content

  • Expression Principles of Business English
    • Use simple and precise words
    • Be concise and to the point
    • Be clear and easy to understand
    • Be tactful and polite
    • Exercise: exercises for the above expression principles
  • Email Writing Techniques
    • Common frameworks of English email
    • 6C principles of English email
    • Tips for English email writing
    • Assignment: complete a real business email in English
  • Oral Expression Techniques
    • Boost self-confidence
    • Convey clear information
    • Avoid translation thinking
    • Make use of non-verbal information
    • Exercise: oral practice based on a specific topic
  • Communication Techniques in Common Workplace Scenarios
    • Informal scenario: small talk
    • Formal scenario: work reporting
    • Exercise: practice for each of the above scenarios

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 17 October 2025
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

In competitive markets, corporates often face the dilemma between excessive concessions and profits maintenance. Many corporates often make excessive concessions and end up unable to maintain profits. Win-win negotiation focus on the negotiation key factors and reasonably position the value of products and services, helping corporates maintain profits without excessive concessions, and ultimately achieve a win-win situation. This course is designed based on real negotiation scenarios, aims to help participants master win-win negotiation skills and strategies, help participants negotiate more efficiently and confidently.

Target audience

Front-line sales personnel and sales management personnel.

Training objective

Through this course, participants will be able to:

  • Master essentials of negotiation
  • Master 3 different negotiation styles and skills
  • Master win-win negotiation strategies
  • Negotiate more efficiently and confidently

Training Content

  • Essentials of negotiation
    • Warm-up interaction: what do you think is the core of negotiation?
    • The core of negotiation
    • Two motivations of negotiators
    • Interaction: how do you understand “winning”?
    • BATAN: set goals
    • Understand customer’s buying strategies
    • Compromise strategy
    • Common negotiation models
    • Group exercise 1: using compromise strategy
  • Competitive Negotiation
    • Features of competitive negotiation
    • Six core principles of negotiation
    • Two actions beneficial to yourself
    • Negotiation techniques and coping strategies
    • Group exercise 2: competitive negotiation skills exercise
  • Cooperative Negotiation
    • Features of cooperative negotiation
    • Conversion of sales to negotiation
    • Five key behaviors
    • Usage of three negotiation conditions
    • Group exercise 3: cooperative negotiation skills exercise
  • Summary: Application and Practice Forms (replicable, implementable, executable negotiation behavior, repeated practice and use in the course)
    • Supporting forms
    • Negotiation forms
    • Ten key behaviors to cope with negotiation stress

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 25 October, 2024
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,500 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?

  • At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goes…
  • Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emails…
  • A team member frequently delays on task delivery, but you are not comfortable giving direct feedbacks as you are not his/her line manager…
  • Stakeholders may have different opinions on the project, you realize that it is too difficult to convince people with different positions and backgrounds…
  • In multi-national companies, most projects require stakeholders from different nations, but it seems difficult to form close relationship with them due to cultural differences…
  • In the post-pandemic era, must of your team communication happens online, but it seems more challenging to express yourself properly and accurately via chatting apps, emails, and virtual meetings…

This is a practical training designed to help participants communicate clearly and effectively in 6 project-based situations, especially difficult situations where leading without authority is needed. This is not a theoretical training on how effective communication works or what phycological tricks are behind it, instead, it focuses on practical techniques which could bring visible improvements in class.

Target audience

Project managers, entry-level to mid-level management staff who are frequently involved in projects.

Training objective

At the end of this session, participants will:

  • Understand the key elements of project-based communication
  • Master the techniques for effective project-based communication
  • Achieve visible improvement on project-based communication

Training content

Efficient expression and communication in project management

In this section, we will introduce the importance and basic requirements of efficient expression through an interesting interactive game. Based on interactive Q&A, summarize the characteristics of communication in project management and explain the differences between communication in the project and other types of communication. (including interactive game and Q&A)

Communication techniques in six Project Management situations

  • Project presentation technique
    In this section, we will introduce a simple and easy to understand effective presentation technique: VIBE, which emphasizes the precautions for making public speeches in the project from four aspects: voice, information, body language, and emotions. (Including group exercises)
  • Project escalation technique
    Timely access to external resources and support is crucial in project management. In this section, we will introduce a special project escalation technique: Elevator Speech, which can play an important role when stakeholders are too busy to provide timely support. (Including group exercises)
  • Project feedback technique
    In a healthy project environment, project managers team members may need to provide and receive feedback and suggestions frequently in order to drive project progress. In this section, we will introduce the basic requirements for the sender and receiver of feedback suggestions, as well as a technique that can improve the effectiveness of feedback suggestions: the Hamburg principle. (Including group exercises)
  • Skills to gain support from stakeholder
    Stakeholders from different backgrounds may have different attitudes towards project work due to their naturally different positions. In this section, we will introduce the general process of convincing stakeholders, so that project managers can smoothly obtain support from people from different backgrounds (including group exercises)
  • Cross-cultural communication technique
    When encountering stakeholders from different countries, it is often difficult to establish close relationships due to unfamiliarity with each other’s cultural background and communication habits. In this section, we will introduce the three major challenges of cross-cultural communication and lead students to overcome them one by one, allowing them to easily establish friendly relationships with people from different cultural backgrounds (including group exercises)
  • Online communication technique
    In today’s environment, online communication has become a part of project management and even daily work. In this section, we will introduce the techniques and precautions for online communication through chat software, email, and video conferencing to ensure the accuracy of online communication and improve its efficiency. (Including group exercises)

Review and Summary

Assignment: communication skill practice in WeChat group for 4 weeks

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Wednesday, 26 April 2023
Time: 2:00 pm – 4:00 pm (without break)
Venue: German Centre Taicang
Language: English
Price: 800 RMB per person
Participants: max. 15

Training Background

Effective whistleblowing systems are indispensable for good compliance management. This fact also applies in China, where regulation of the matter is increasing rapidly.

High profile cases of corporate fraud, corruption, and other forms of malfeasance have highlighted the importance of addressing the importance of installing an effective system for whistleblowers and their protection in corporate China, where this issue has gained momentum and has become a key consideration for management and compliance officers. Although a formal, standalone ‘Whistleblower Act’ has not been introduced yet in China, various other regulatory and administrative acts have been released in the past years, indirectly protecting whistleblowers and thus reinforcing the need for establishing an adequate system.

On top of that, a large number of companies falling under the scope Germany’s new Supply Chain Due Diligence Act are now obligated by law to implement a mechanism for receiving and handling complaints regarding alleged violations of the Act’s provisions on human rights and environmental protection. Things will get even more challenging once the proposed draft for a new Whistleblower Protection Act will be implemented in Germany, requiring an even larger number of companies to establish whistleblower systems covering far more than just supply chain due diligence.

Course Introduction

Whistleblowing is a critical topic for any organization. When employees or any other insiders report illegal, unethical, or damaging practices within a company, they can help to prevent harm to the public, protect other employees, and preserve the reputation and financial stability of the organization. However, whistleblowers often face significant risks, including retaliation from their employers, social stigma, and legal repercussions.

In this seminar we will explore the complex and often challenging issues surrounding whistleblowing in corporations. We will examine the legal protection available to whistleblowers, the potential costs and benefits of reporting, and the ethical considerations that employees and managers must weigh when deciding whether to speak out.

We will further draw on case studies and real examples to illustrate the challenges and opportunities of whistleblowing. By the end of the seminar, you will have a deeper understanding of the complex ethical and practical issues involved in the topic, and be better equipped to navigate these challenges in your professional context.

Training Objective

The course is designed to provide the audience with a solid understanding of the regulatory requirements and underlying legal acts when it comes to whistleblowing actions by employees. Participants will further learn and understand how to setup a system that that can be used in corporations to encourage employees to come forward anonymously and how to protect them against retaliation.

Training Content

  1. Introduction to whistleblowing
    • What is whistleblowing?
    • Why whistleblowing matters for every (!) company
    • Risks and opportunities
    • What the law says about whistleblowing
  2. Internal and external reporting mechanisms and systems
    • Choice according to law?
    • Pros and Cons of internal/external reporting mechanisms
    • Characteristics and minimum requirements
    • Data protection and data security
  3. Legal protection for whistleblowers and ethical considerations
    • Relevant statutory provisions on whistleblower protection
    • Importance of whistleblower protection beyond the law
  4. Case studies with real-life examples
  5. Liability in case of non-compliance
  6. Methods of managing and analyzing whistleblowing data

Training Audience

This course targets primarily upper management and those personnel in management that are appointed with compliance related matters. Further, a deepened understanding of the topic can help support human resource management.

About Rödl & Partner

As attorneys, tax advisors, management and IT consultants and auditors, Rödl & Partner is present in 50 countries with 107 own offices and around 5,260 experts. In China, Rödl & Partner assists clients from four wholly owned offices in Beijing, Shanghai, Guangzhou and Taicang. Our comprehensive advisory from a single source translates into a decisive advantage in ensuring the success of our clients’ engagements in China. The focal point of our services is legal and tax structuring and restructuring of foreign investors’ engagements in China. Many years of local experience have allowed us to gain an in-depth insight into the specific challenges and opportunities of China as an investment destination. Our clients can benefit from this knowledge, coupled with the high standard of service and expertise of an international organization.

Date: Friday, 12 May 2023
Time: 2:00 pm – 4:00 pm (without break)
Venue: German Centre Taicang
Language: Chinese
Price: 800 RMB per person
Participants: max. 15

Training Background

There are only few single topics that have gained so much attention and at the same time are subject to so many misconceptions as the extremely wide concept of compliance. Often understood as following specific legally binding rules from fields such as anti-corruption and bribery, taxation, environment, employment, data and cybersecurity etc. But to achieve a certain ‘state of compliance’, the notion of compliance encompasses far more than just observing applicable laws and regulations.

It is a comprehensive and separate management system within organizations that consists of clearly defined policies, controls and procedures implemented in response to the numerous risks the organization is exposed to from the inside and the outside. Compliance is about developing and maintaining a ‘culture of compliance’ within the organization and to constantly monitor, test and adjust the existing system where necessary.

Course Introduction

“Compliance for SME: building a compliance culture for long-term success” has been designed with a view not only to introduce the concept and important underlying principles of compliance to the course participants, but above all to equip them with knowledge and tools necessary to build a true compliance culture within their respective organizations. Special focus is placed on SME because those companies often differ significantly in their capability and resources to establish separate inhouse compliance departments.

The course looks at where and how compliance is relevant in different business units and how employees at all levels play a crucial role in establishing and preserving a culture of trust and integrity. The course will present the most relevant regulatory areas and highlight common pitfalls that matter across industries.

Training Objective

Participants of this course will learn the basic concepts, principles, structures and procedures that form part of a good corporate compliance management system. Participants will be sensitized to why compliance is crucial for sustainable success of both the organization and the employees themselves. Participants will learn how to identify critical aspects of compliance in their daily work and, ideally, play an active role in the future in shaping the compliance culture in their own organization. The course follows an interactive approach whereby participants will get enough opportunities to share knowledge and experiences with each other.

Training Content

  1. Introduction to basic concepts, principles, structures and procedures of compliance
    • Feedback sharing on participants’ prior knowledge and experience
    • Common misconceptions about compliance
    • Defining and outlining why and how compliance matters to employees and organizations
    • Identifying areas and business units with exposure to compliance risks
    • Compliance and management liability
    • Cornerstones of an effective compliance management system
    • How to deal with compliance matters – tools and practice tips to tackle any compliance challenge
  2. Overview of important regulatory areas of compliance in China
    • Anti-corruption and bribery
    • Finance & tax
    • Employment
    • Production & Environment
    • Data and Cybersecurity
    • Export control and international sanctions
    • Supply chain due diligence
    • Others
  3. Case simulation in small groups (3-4 persons/group)

Training Audience

Employees of SME at all levels and from all departments, including management personnel

About Rödl & Partner

As attorneys, tax advisors, management and IT consultants and auditors, Rödl & Partner is present in 50 countries with 107 own offices and around 5,260 experts. In China, Rödl & Partner assists clients from four wholly owned offices in Beijing, Shanghai, Guangzhou and Taicang. Our comprehensive advisory from a single source translates into a decisive advantage in ensuring the success of our clients’ engagements in China. The focal point of our services is legal and tax structuring and restructuring of foreign investors’ engagements in China. Many years of local experience have allowed us to gain an in-depth insight into the specific challenges and opportunities of China as an investment destination. Our clients can benefit from this knowledge, coupled with the high standard of service and expertise of an international organization.

Date: 29 – 31 March, 2024
Time: 9:00 am – 6:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 6,800 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

Genichi Taguchi, a famous Japanese quality expert, once said, “An engineer who does not understand DOE is only half an engineer”. Modern experimental design is never the “One Factor At A Time” method we often use, but a scientific experimental design method based on statistics. It has been widely applied in mechanical, material, metallurgical, chemical, environmental, medical and other industries. Targeting at quality, production and technical personnel in the above industries, this course will systematically introduce the principles and tools of experimental design for and combine theory with practice to solve problems in real work scenarios.

Target audience

Technicians, engineers, and management personnel from all industries in the field of quality, production and technology.

Training objective

At the end of the course, students will master the modern practical DOE method, including but not limited to:

  • Statistics basics of DOE
  • Full factorial design
  • Fractional factorial design
  • Response surface design
  • Robust parameter design
  • Mixture design
  • Monte Carlo simulation for experimental design

Minitab practice for all above method

Training content

  • Day 1: Basic Statistics for Experimental Design
    • Data distibution: Normal, t, F, etc.
    • Hypothesis testing
    • Analysis of variance (ANOVA)
    • Simple linear regression
    • Introduction and demonstration based on Minitab
    • Experimental design terminology and basics
  • Day 2: Full and Fractional Factorial Design
    • Three principles of experimental design
    • Full factorial design data analysis process
    • Full factorial design case study and practical exercise
    • Fractional factorial design process and case study
  • Day 3: Response Surface Design and More
    • Basic process of response surface design with case study
    • Taguchi’s three steps design principles
    • Taguchi’s product table model and case study
    • Other robust parameter design and case study
    •  Mixing design and case study
    • Monte Carlo simulation

About Linke Consulting

Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 19 May 2023
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 15

Course introduction

Currently, traditional enterprises have many difficulties, such as the rising cost, the difficult recruitment, the rising requirement of flexibility as well as individuation. The smart manufacturing is an effective solution that many enterprises will choose. But for many enterprises it is difficult to start or to implement smart manufacturing project efficiently because of the shortage of Professionals, lack of top-level planning etc.

This course starts with difficulties encountered by the traditional manufacturing industry and problems existing in most smart manufacturing projects. Specifically, it will introduce how to plan smart manufacturing projects, how can the lean tools support smart manufacturing projects. It will also study the way for enterprises to find the suitable smart manufacturing mode based on their current situation and then to improve the operation and management level of their enterprises.

Target audience

Professionals from all industries, especially manufacturing industry, who is interested in smart manufacturing, especially for leaders and members of smart manufacturing projects.

Training objective

At the end of this session, participants will gain:

  • Master how to decompose objectives by the lean strategic deployment
  • Master core systems of smart manufacturing
  • Master core technologies of smart manufacturing
  • Understand planning methods of smart manufacturing projects
  • Master common misunderstandings in smart manufacturing projects and the way to avoid them

Training content

  • Difficulties encountered by traditional enterprises as well as the industrial transformation and upgrading brought by smart manufacturing
    • Traditional enterprises have meet great difficulties due to the market uncertainty, the rise of cost and the change of operation mode.
    • The understanding of smart manufacturing
    • Aspects those can be helped by smart manufacturing in the enterprise operation and management process
  • Smart manufacturing system and core systems
    • Intelligent manufacturing systems proposed by different companies and their similarities as well as differences
    • Core system analysis of smart manufacturing
    • The difference between ideal and reality of smart manufacturing projects
    • Common problems meet by smart manufacturing projects and the way to avoid them
  • Planning method of smart manufacturing projects
    • The recommended planning process of smart manufacturing projects
    • The combination of intelligent manufacturing projects with business objectives through lean strategic deployment
    • The way that lean tools can support smart manufacturing projects
  • Case studies
    • Bottleneck improvement by smart manufacturing
    • Smart manufacturing workshop based on process optimization
    • Digital workshop construction based on value stream

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Thursday, 27 October 2022 – Session 1
Friday, 25 November 2022 – Session 2
Venue: Online
Language: Chinese
Price: 5,500 RMB per person
Time: 9:00 am – 5:00 pm

Organizers

Course introduction

This is a training series with two sessions, providing a complete methodology covering from course design to training delivery for trainers and those who are about to become trainers with systematic framework, clear logic and strong operability. Unlike most TTT courses which mainly focus on detailed training delivery soft skills, this course builds a complete and clear framework for all trainers to follow when conduct their daily work. In addition, while interpreting professional theories, the course also provides various case studies, which not only enables students to understand “what”and “why”, but also demonstrates them “how to”. Last but very importantly, after each session, one-on-one coaching is provided on both course design and training delivery.

Target audience

Internal trainers or those who are about to become trainers.

Training Objective

  • To help beginners master the essentials of becoming a trainer and get started quickly
  • To help trainers with certain experience to identify their own weaknesses and improve accordingly

Training Content

This training series has two sessions, after each session, one-on-one coaching is provided.

Session 1: The 5 steps of course design

Step 1: Set training objective

  • Investigate training background
  • Learn about target participants
  • Identify training topics
  • Set training objective

Step 2: Build training outline

  • Clarify the overall structure
  • Develop the roadmap of main content
  • Check the source of training materials
  • Build training outline

Step 3: Fill in the content

  • Use various of teaching methods
  • Demonstration of common teaching methods
  • Simulation design throughout the training

Step 4: Develop training slides (PPT)

  • Basic principles of PPT slides making
  • 3 skills to improve slides making efficiency: Slide Master, Color template card and Shortcuts
  • Introduction to other teaching formats

Step 5: Continuous improvement

  • Trial lecture and acceptance of new courses
  • Continuous improvement during long-term teaching
  • One on one coaching on training material

Session 2: The 4 elements of training delivery

Element 1: Preparation

  • Check training material
  • Learn about the participants
  • Classroom layout and equipment check
  • Trainer dress code

Element 2: Opening

  • Connect participants with the trainer – trainer self-introduction
  • Connect participants with each other – ice breaker activities
  • Connect participants with training content – expectation management

Element 3: Controlling

  • Adjust your “trainer mindset”
  • Give professional presentations
  • Make good impressions
  • Interact with student effectively
  • Dealing with difficult situations
  • Q&A skills

Element 4: Closure and follow-up

  • Training closure
  • Collect training feedback
  • Track training results

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Tuesday, 8 November 2022
Time: 1:30 pm – 5:00 pm
Venue: German Centre Taicang
Language: English
Price: 1,200 RMB per person
Participants: max. 15

Course Introduction

Conflicts of interest (COI) are one of the most common business issues in mainland China. A COI is where one or more employees set up third-party companies (or establish relations with existing companies) to personally profit from insider information or benefit from increased business, discounts and rebates. Our research shows that even companies that have been operating in China for more than ten years have at least a 75% chance of COI issues. Resolving COI issues is challenging given the unique commercial and legal environment in mainland China.

Resolving a COI should be managed as a challenge to business continuity rather than a strictly legal issue. The company is likely to need to provide some form of compensation in order to remove an employee while minimising risk. It is critical to develop an intelligence-based assessment of the risk to business continuity and create an execution plan to mitigate and minimise that risk

Target audience

Legal heads, finance heads, GM level and above from manufacturing industries.

Training Content

From this session you will be able to

  • The difference between the legal due diligence and the business continuity perspective
  • Risks, advantages and disadvantages of due diligence from different angels
  • Guided with a proper methodology and execution plan
  • Case studies

About Control Risks

Control Risks is a specialist risk consultancy that helps create secure, compliant and resilient organisations. We believe that taking risks is essential to success, so we provide the insight and intelligence you need to realise opportunities and grow. And we ensure you are prepared to resolve issues and crises. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

Date: Tuesday, 9 and 23 April 2024 (2 Sessions)
Time: 9:00 am – 5:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 4,800 RMB per person (the participation fee includes lunch and coffee break)

Course introduction

With “Cost Reduction” continuing to be the focus in 2024, internal trainer development becomes more important. Through internal trainers, not only could corporates enable their team with integrated internal resource, but training cost reduction will be easily achieved with internal training capability. However, problems such as candidate selection, unstable course quality, and long trainer growth cycle have restricted the development of corporate trainer team.

This is a training series with two sessions, providing a complete methodology covering from course design to training delivery for trainers and those who are about to become trainers with systematic framework, clear logic and strong operability. Unlike most TTT courses which mainly focus on detailed training delivery soft skills, this course builds a complete and clear framework for all trainers to follow when conduct their daily work. In addition, while interpreting professional theories, the course also provides various case studies, which not only enables students to understand “what”and “why”, but also demonstrates them “how to”. Last but very importantly, after each session, one-on-one coaching is provided on both course design and training delivery.

Target audience

Internal trainers or those who are about to become trainers.

Training objective

This training aims to:

  • To help beginners master the essentials of becoming a trainer and get started quickly
  • To help trainers with certain experience to identify their own weaknesses and improve accordingly

Training content

This training series has two sessions, after each session, one-on-one coaching is provided:

Session 1: the 5 steps of course design

  • Step 1: Set training objective
    • Investigate training background
    • Learn about target participants
    • Identify training topics
    • Set training objective
  • Step 2: Build training outline
    • Clarify the overall structure
    • Develop the roadmap of main content
    • Check the source of training materials
    • Build training outline
  • Step 3: Fill in the content
    • Use various of teaching methods
    • Demonstration of common teaching methods
    • Simulation design throughout the training
  • Step 4: Develop training slides (PPT)
    • Basic principles of PPT slides making
    • 3 skills to improve slides making efficiency: Slide Master, Color template card and Shortcuts
    • Introduction to other teaching formats
  • Step 5: Continuous improvement
    • Trial lecture and acceptance of new courses
    • Continuous improvement during long-term teaching

One on one coaching on training material

Session 2: the 4 elements of training delivery

  • Element 1: Preparation
    • Check training material
    • Learn about the participants
    • Classroom layout and equipment check
    • Trainer dress code
  • Element 2: Opening
    • Connect participants with the trainer – trainer self-introduction
    • Connect participants with each other – ice breaker activities
    • Connect participants with training content – expectation management
  • Element 3: Controlling
    • Adjust your “trainer mindset”
    • Give professional presentations
    • Make good impressions
    • Interact with student effectively
    • Dealing with difficult situations
    • Q&A skills
  • Element 4: Closure and follow-up
    • Training closure
    • Collect training feedback
    • Track training results

Course Demonstration Evaluation

About Linke Consulting

Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: 10-12 April and 24-26 April, 2024
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 9,800 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 15

Course introduction

Does your company often run into similar problems that recure frequently? Are your employees so occupied with firefighting that more important topics has been neglected? Do you want to solve problems more efficiently? Lean Six Sigma DMAIC is such an efficient problem-solving methodology. It provides a structured path of “Define, Measure, Analyze, Improve, Control” and practical tools in each phase to achieve product quality improvement, process efficiency optimization, and operation cost reduction. Therefore, Lean Six Sigma has been well applied in almost all industries and the related certification has become one of the most popular certifications at workplace. Lean Six Sigma professionals are rated as four different belt levels, which from bottom up are yellow belt, green belt, black belt and master black belt. A green belt is expected to be familiar with main tools in DMAIC methodology and to lead Six Sigma projects that solve practical problems and bring sufficient benefit for the organization. This green belt training includes:

  • Background and fundamental logic of Six Sigma DMAIC methodology
  • Tools in each DMAIC phase that is required at green belt level
  • Soft skills required for leading DMAIC green belt projects
  • A simulated problem-solving group exercise throughout the training
  • Real project case study

After fully participation, passing the final exam, and passing project evaluation, participants will receive Lean Six Sigma Green Belt certification.

Target audience

People involved in process optimization and quality improvement and the main force of problem solving in the organization, such as the key persons in the operation area, junior to mid-level managers. Functions are not required, preferably production, quality, process, logistics, SCM, finance, HR, customer service, etc.

Training objective

At the end of this session, participants will gain:

  • Mindset change: participants will have a systematic, scientific and logical problem-solving mindset
  • Skillset upgrade: participants will be proficient with Lean Six Sigma methodology and its tools and master the skills to lead continuous improvement projects as a project manager
  • Problem-solving: participants will be able to apply the methodology and tools to solve the pain point problems for the organization
  • Direct project benefit: the company will obtain quantifiable benefits from the participants’ projects
    Certification: qualified participants will receive Lean Six Sigma Green Belt certification

Training content

About Linke Consulting

Linke Consulting Co.,Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 24 May, 2024
Time: 1:00 pm – 5:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 1,200 RMB per person (the participation fee includes coffee break)

Training Background

Crisis communication is a vital aspect of any organization’s public relations strategy. It involves effectively communicating with stakeholders and the public during a crisis or emergency situation. In today’s fast-paced world, where news travels quickly and social media can amplify the impact of a crisis, it is more important than ever to have a well-prepared crisis communication plan.

Course Introduction

Having training on crisis communication is essential for any organization. It helps ensure that all employees are aware of their roles and responsibilities during a crisis and are equipped with the necessary skills to communicate effectively with stakeholders and the public. Training can also help identify potential crisis scenarios and develop strategies to manage them.

One of the key benefits of crisis communication training is that it can help minimize the impact of a crisis on an organization’s reputation. By having a well-prepared crisis communication plan, an organization can quickly and effectively respond to a crisis, providing accurate and timely information to stakeholders and the public. This can help build trust and credibility, even in the face of adversity.

Training Objective

The training helps ensure that all employees are prepared and equipped to handle a crisis, and can help minimize the impact of a crisis on an organization’s reputation. By investing in crisis communication training, organizations can build trust and credibility, improve employee morale, and ultimately, protect their brand and reputation.

Training Content

  • Response when crisis happens
  • Essential steps to manage crisis
  • Roles of the key players
  • Practice

Target Audience

Marcom related people and the decision makers of the organization

About Storymaker

Storymaker is a German Communications Agency specialized on content creation with a Storytelling approach. The company invented the Storytelling Platform, at method of how to identify the core of a company, develop key messages and create content for Public Relations, Social Media and Marketing Communication. Storymaker has a strong focus on international B2B companies. Industries are Automotive, Machinery, Industry Technologies, IT, and Chemicals.

Storymaker has offices in Beijing and in Shanghai. The German mother company is headquartered in Tübingen (near Stuttgart) and operates two offices in Berlin and Munich.

Date: Tuesday, 18 June 2024
Time: 9:00 am – 12 noon
Venue: German Centre Taicang
Language: English / Chinese
Price: 600 RMB per person (the participation fee includes coffee break)

Course introduction

Change is an inevitable and constant factor in any organization. With the dynamic nature of the business environment, organizations must adopt a proactive approach to managing change effectively to remain competitive and relevant. As a leader, having the skills and knowledge necessary to adapt, innovate, and drive success is essential. While going through organizational changes, leaders need to help their team navigate through change, identify areas of resistance, and implement strategies to ensure a smooth transition.

This course has been developed with the purpose of providing managers with the skills required to be a transformational leader. By acquiring such skills, leaders can realize and implement their vision, build a productive and performing team, and contribute to the success of the organization. Overall, the proposed program will help organizations build resilience and agility to navigate the complexities of changes.

Target audience

Middle-senior manager

Training objective

  • Develop the competency of leaders and the team in Change Management.
  • Enhance the business leaders’ mindsets and skills based on the Leading Change model of business transformation in leading changes and driving performance breakthroughs.
  • Identify the needs of individuals and teams and apply appropriate strategies in leading change.
  • Create a positive change climate and build a strong team for sustainable growth.
  • Develop and motivate performance and career development by appreciating different values, styles, thoughts, feelings, and needs of the staff.

Training content

1. Paradigm Shift of Leadership in a Changing Business Environment

  • Adaptive challenges of leadership in a changing environment
  • Adaptive leadership
  • Leadership and change
  • Qualities of the 21st century leaders
  • New leadership skills – Three steps of the Transformational Leadership:
    • Leading business transformation
    • Leading team transformation
    • Leading personal transformation
    • Leadership-as-Practice (LAP) and the roles of middle managers in LAP

2. Leading Business Transformation

  • The dual role of a leader: transactional manager vs transformational leader
  • Leading business transformation: Why firms failed?
  • Eight steps to transforming organizations
  • Leading Change Model: Visioning, Communicating, and Implementing
  • Visioning with 3Ps statement: Purpose, Process, and People
  • Managing transition during change
  • Managing resistance to change

3. Leading Team Transformation

  • The eight essential roles of the transformational leader in leading a team
  • Strategies for leading team in transition
  • Leading team for performance breakthrough: The Best Project Team case study
  • Master change through effective learning and coaching
  • Leadership and coaching model

4. Leading Personal Transformation

  • Characteristics of the Resilient Leader
  • Change management styles: victim, survivor, adapter, and master
  • Being a master of change!

About Human Dynamic

Human Dynamic is your partner for leadership and change. Our diverse, global teams are present across 9 regions and in 12 direct offices offering effective Leadership & Change solutions for businesses that undergo te effects of globalization and organizational change. Today, we closely with clients to embrace a transformational approach aimed at benefiting all stakeholders – empowering organizations to grow, unlock individualpotential and make change happen.

Date: Wednesday, 19 June 2024
Time: 9:00 am – 4:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,500 RMB (the participation fee includes lunch and coffee break)

Course introduction

“A leader is the one who knows the way, goes the way, and shows the way” – John Maxwell

The understanding of the term performance management is often limited to its age-old definition of setting and reviewing goals. In today’s scenario, the focus of the organization has shifted to employee engagement and development. Leadership roles now focus on coaching, grooming, and developing the people around them.

The Performance Management and Coaching Skills course aims to enhance the knowledge of various people management challenges, the new roles of leadership, coaching theories, and types of performance management styles. It will also help them assess and develop their skills and ability to become coaches along with managers.

Target audience

Middle-senior manager

Training objective

  • Develop and motivate performance by appreciating different values, styles, thoughts, feelings, and needs of the staff.
  • Match performance management styles to different types of performers.
  • Learn effective coaching skills in managing staff with different underlying needs and problems for performance breakthrough and staff engagement.

Training content

1. Winning key to organizational development

  • People management challenges
  • Balance your leadership style
  • Anticipate business needs
  • Establish coaching culture to achieve performance breakthroughs

2. Managing Performance through Effective Coaching

  • Paradigm shift in performance management
  • ABC psychology
  • Understanding your teams
  • Performance management of different performers
    • Tool –16 performance management methods
    • Group discussion: Match your performance management style
    • Case Discussion: Evaluate What type of employee are you dealing with? How to prevent and manage this employee’s performance problems

3. Mastering Your Coaching Skills

  • Understand coaching and coaching alliance
  • Coaching skills: Basic coaching skills and self-assessment
    • Tool — Employee Coaching Skills Evaluation form
    • Activity — Assess your staff coaching skills
  • Understand the staff in coaching situations
    • Tool – Meeting Preparation List
    • Case discussion: How will Jane’s performance and morale issues be communicated

4.Motivate your employees

  • Understand the needs and emotions of employees
  • Identify stressors at work
  • Coaching performance incentives
  • Effective opening preparation
  • Actively listen & mirror feedback
  • Find solutions with specific commitments
    • Group exercise: How to motivate employees to achieve

5. Effective exploration for performance coaching

  • Explore the problem through effective questioning
  • What are good questions
  • Focus on solution exploration and skills
  • Career coaching issues

About Human Dynamic

Human Dynamic is your partner for leadership and change. Our diverse, global teams are present across 9 regions and in 12 direct offices offering effective Leadership & Change solutions for businesses that undergo te effects of globalization and organizational change. Today, we closely with clients to embrace a transformational approach aimed at benefiting all stakeholders – empowering organizations to grow, unlock individualpotential and make change happen.

Date: Friday, 20 September 2024
Time: 9:00 am  – 5:00 pm
Venue: German Centre Taicang
Language: English / Chinese
Price: 3,000 RMB per person (the price includes lunch and coffee break)

Training Background

A good enterprise culture story can witness the historical development of the enterprise, interpret the philosophy of the enterprise, lead the management development of enterprise and shape the brand value of the enterprise.

Cultural stories with distinctive features of the enterprise can link the enterprise characteristics into an entrepreneurial film, showing the development history of the enterprise in a vivid manner. Therefore, the story is an important carrier of the enterprise culture deep-rooted landing, only digging, refining and dissemination of good enterprise culture story, in order to let the enterprise culture into the brain into the heart, take root, enhance the sense of identity, sense of belonging and sense of mission of the staff to the enterprise, enhance the cohesion of the enterprise, enhance the awareness of consumers and the community at large on the brand and feel good, and spread the good social image of the enterprise.

Course Introduction

Usually, the concept of corporate culture will always give people an abstract and untouchable feeling, how to be accepted by the majority of employees, understanding and cognition, is a very difficult process, so for any enterprise, how to tell a good corporate story is very important. It helps to pass on the corporate culture, corporate culture story can be the value concepts advocated by the corporate culture embedded in the story dissemination process to achieve the subtle influence of corporate culture on the staff, so that the relevant typical examples become a conscious leadership of the staff’s behaviour.

Narrative method training can be a good guide for enterprises to tell their own stories, one of the main benefits is that it can improve enterprise management. Through the excavation of the story theme, it can clarify the management ideas and wisdom of the enterprise, make clear the development pursuit and responsibility of the enterprise, and provide reference and basis for enterprise managers to adopt advanced scientific management mode and method.

Training Objective

The training course will help to ensure that all staff understand and explore their unique corporate culture, learn how to tell a good story and how to write through attractive headlines, and create engaging content especially for B2B businesses.

Training Content

  • Strategic Storytelling, the Core Story
  • Conceptual Storytelling
  • Principles of Storytelling
  • Headline Hacks
  • B2B Communication Cases
  • Practice

Target Audience

Marcom related people and the decision makers of the organization

About Storymaker

Storymaker is a German Communications Agency specialized on content creation with a Storytelling approach. The company invented the Storytelling Platform, at method of how to identify the core of a company, develop key messages and create content for Public Relations, Social Media and Marketing Communication. Storymaker has a strong focus on international B2B companies. Industries are Automotive, Machinery, Industry Technologies, IT, and Chemicals.

Storymaker has offices in Beijing and in Shanghai. The German mother company is headquartered in Tübingen (near Stuttgart) and operates two offices in Berlin and Munich.

Overview

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Stay up to date on current events, news and interesting topics around the German Centre Taicang.

WeChat: 太仓德国中心

German Centre Taicang

Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China

Telephone +86 512 5320 3188
Contact
Directions

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News & Events

Stay up to date on current events, news and interesting topics around the German Centre Taicang.

WeChat: 太仓德国中心

German Centre Taicang

Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China

Telephone +86 512 5320 3188
Contact
Directions

Stay up to date on current events, news and interesting topics around the German Centre Taicang.

WeChat: 太仓德国中心

Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China

Telephone +86 512 5320 3188
Contact
Directions

Legal Information | Data Privacy  –  Concept & Realisation by INCREON

Legal Information | Data Privacy
Concept & Realisation by INCREON